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New-Look Killingworth Post Office Gets Mary's Stamp of Approval at Official Launch

To celebrate the launch of the new Killingworth Post Office, North Tyneside MP Mary Glindon cut the ribbon at an official opening ceremony at the branch with Subpostmaster Mark Pearson today, 02 August 2013.

Killingworth Post Office briefly closed for refurbishment in June and Ms Glindon said that the work done in that time was worth it for all concerned.

“I am delighted to be here with Mark Pearson and his team to officially open the beautiful new Killingworth Post office today,” she said.

“Killingworth Post Office has had a makeover but the changes aren’t just cosmetic. The bright retail space makes the experience of going to the Post Office much better for customers and the longer hours of service give more flexibility for everyone.

“The Post Office is at the centre of communities up and down the UK and the community here depend on it. It’s great to see the Post Office improving their range of services and their branches, and we can see the hard work paying of in Killingworth.”

“Mark runs this branch independently and it is so important to support independent retailers. They keep Killingworth going and I hope Mark and his team enjoy the support of the local community through this change.”

Killingworth Post Office is one of the new main-style Post Office branches which, along with the local style, are the two models of Post Office being rolled out in the ongoing Network Transformation programme.

Main-style branches offer a modern, open-plan environment for customers. The upgraded Killingworth Post Office has four serving positions – three screened and a Post Office serving point at the retail counter available during shop opening hours.

Subpostmaster Mark Pearson said: “The shop looks great. It has been a total change, from the outside signage to the new floor and the lighting is spot-on.

“The customers have reacted in a really positive manner and that’s exactly what we want. We’re focused on trying to get people to use their local Post Office by trying to make it a better shopping experience for everyone coming in.

“It’s about supporting independent shops and your local Post Office. We’re the only independent in the shopping centre and we’re trying to get that point across.

“Buying your newspaper or doing the lotto in the Post Office rather than going to the chain shops can make a real difference. There are a lot of Post Office branches but subpostmasters run them as independent businesses. We have 13 members of staff and it’s about supporting them too.”

The new-look Post Office is open from 09:00-17:30 Monday to Saturday, while Post Office services are available at the retail counter from 07:00-19:30 Monday to Saturday and 09:00-16:00 on Sundays. This gives an extra 26 hours of service.

Post Office Regional Network Manager Sue Richardson said: “We understand how important having a Post Office is to residents in the Killingworth area and we are confident that this new-look branch will meet the needs of the local community.

“This is an exciting time for the Post Office. This move is part of a three-year investment programme, the largest in the history of the Post Office, which will see over half of the 11,700 Post Office branches converting to the new models.”

The Post Office, now independent of Royal Mail, is the largest retail network in the UK, with over 11,500 branches. It is also one of the UK’s fastest growing financial services companies and is developing its online and telephone services.
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