HMRC Quorum receives prestigious unionlearn Quality Award in front of local MP Mary Glindon

The union-led learning project at HMRC Quorum is one of 11 PCS union workplaces across the whole of the North East and Cumbria to receive a prestigious unionlearn Quality Award for their IAG (information, advice and guidance) provision in the workplace. The award will be presented to them on Wednesday 8th August at a celebration ceremony, with Mary Glindon, MP for North Tyneside in attendance.

The unionlearn Quality Award is a kitemark awarded to organisations that are committed to working with trade unions and can demonstrate that unions and union learners are considered in the design, development and delivery of courses and programmes.  As part of the wider workplace learning project the Union Learning Reps (ULRs) at HMRC Quorum ably demonstrated they are providing expert level IAG to the hundreds of staff on site and committed to partnership working in this area and so passed the stringent assessment process with flying colours. 

Information, Advice and Guidance is an umbrella term which covers a range of activities and interventions that help people to become better able to manage their personal and career development, including learning. It can range from helping a learner to find a Holiday Spanish course or guitar lessons to advising on options about how to access a specific career path or job-related qualifications such as a Business Degree. 

Kevin Rowan, unionlearn Regional Manager, will be presenting the award to the PCS ULRs and will be joined by Ms.Glindon and representatives of HMRC management in congratulating them on their achievement in person at the Quorum site.

Mary Glindon, MP for North Tyneside said: “As the local MP and as a member of PCS Union, I am really proud that the ULRs, at HMRC Quorum, have achieved the unionlearn Quality Award.  It is confirmation that, because of their hard work, staff are getting the right support to help them learn and enhance their personal and career development.  At a time when there is so much uncertainty about the future of the Public Sector, winning this award is both inspiring and good for moral,  and clearly demonstrates the high level of commitment and professionalism within the Service.’

Jan Gifford, PCS Learning Organiser for the Northern region who supports all 11 of the awarded workplaces said: “This is a fantastic achievement for all the ULRs on site, for the region and PCS in general.  This award demonstrates to the learners and management the commitment, enthusiasm and professionalism that their colleagues show in supporting them in accessing learning opportunities.  I have no doubt that without this initiative far fewer members of staff would have embarked on their learning journey.  This award is a fitting tribute for the ULRs.  On behalf of your learners - thank you and congratulations!

Kevin Rowan, Unionlearn Regional Manager said: “Good information, advice and guidance is central to the development of workplace learning. It is what ensures learners find the course/route best suited to them; start at the right level; and study at a time and place that's most convenient - getting all of that right leads to learners achieving and having the most positive experience possible. It’s fantastic that workplaces like HMRC Quorum can offer this professional - and now kitemarked service free and in-house for the benefit of members and colleagues alike.”


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